Exchange Policy
We will accept for goods exchange , item that are in new condition, unused, in its original packaging, free of damages by the customer, within 30days from the receipt of the original order.
All items purchased online must be returned to our headquarter: Weststar Taman Melawati at 9171 Jalan Negara (postage fee paid by customer)
For exchange within Klang Valley, you may ask for us to send a driver for the exchange with a fee of RM4.90
Refund is not accepted
Delivery and Shipping Rate
-Kuala Lumpur, Selangor & Putrajaya
Shipping Rate for Order Below RM299 : RM 7.90 (1 to 4 working days)
Shipping Rate for Order Above RM299 : Free (1 to 4 working days)
-Rest of Peninsular Malaysia
Shipping Rate for Order Below RM299 : RM 9.90 (<10kgs) (4 to 5 working days)
Shipping Rate for Order Above RM299 : RM 9.90 (<10kgs) (4 to 5 working days)
-Sabah & Sarawak
Shipping Rate for Order Above RM299 : RM 11 / kg (5 to 7 working days)