Are your physical stores open during MCO 2.0 (13th Jan to 26th Jan 2021)
YES, we're open! From 9am to 6pm MON-SUN
Both outlet: Weststar Taman Melawati and Weststar Shah Alam
Is there any delay in delivery?
No delay for orders within Klang Valley, for orders outside Klang Valley depends on the courier company
If I place an order by today when will I receive it? And, How much is shipping?
|Area||Service||Cost||Delivery Time Frame|
|Kuala Lumpur, Selangor & Putrajaya||Weststar Express||RM9.90 under RM299
Free for orders RM299 and above
|Same / Next Working Day|
|Rest of Peninsular Malaysia||Standard Delivery (Ninja Van)||RM9.90 / carton (< 10kgs)||4-5 Working days|
|East Malaysia||Standard Delivery||RM11.00 / kg||5-7 Working days|
Can i collect my online order directly from your physical stores??
Yes, you will need to complete your order online and select to collect from your preferred store (Taman Melawati or Shah Alam). You will be contacted when your order is ready for collection.
Can you deliver to Sabah / Sarawak?
Yes we can, delivery to East Malaysia is charged by weight. You may also use your own transporter if you have one, place your order and let us know when your transporter will pick up the parcel for you.
I’m a Weststar member. Will I be entitled to member’s price when I shop online?
Yes, you will be entitled to member's price when you shop online with us, provided that you filled in the member ID column with a valid member ID when you register your account.
If you did not initially provide it you can always update it in your 'account information' later.
Where can i find my member ID (number)?
Your member number is available on the lower left side of your membership card.
Lost card cannot be replaced, new application must be made
Do we have to pay to become a member?
Yes. You have options of signing up a year or 2 years membership and you may do so HERE
What is the benefit of Weststar Membership?
You get to enjoy 5% to 30% discount. These discounts vary depending on item. With no minimum purchase required.