Delivery & Returns

Important Notice: EXTRA CHARGES MAY APPLY FOR BULKY ITEM, (Item more than 5kgs / bigger than 500cm(L) x 500cm(W)) Some items cannot be delivered, please check product description.

Exchange Policy

      • We will accept for goods exchange, item that are in new condition, unused, in its original packaging, free of damages by the customer, within 30days from the receipt of original order.
      • All items purchased online must be returned to our headquarter - Weststar Taman Melawati at 9171 Jalan Negara.
      • Refund is not accepted.

Delivery and Shipping Rate

Area Shipping Rate for Order Below RM299 Shipping Rate for Order Above RM299
Kuala Lumpur, Putrajaya & Selangor

RM 9.90 / trip by Weststar in-house Delivery (Same/Next Working Day Delivery)

Free by Weststar in-house Delivery (Same/Next Working Day Delivery)
Rest of Peninsular Malaysia

RM 9.90 / carton by Transport Company (<10kgs) (4 to 5 working days)

RM 9.90 / caton by Transport Company (<10kgs) (4 to 5 working days)
Sabah & Sarawak RM 11 / kg
Chat