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Delivery & Returns

Delivery & Returns

Important Notice: EXTRA CHARGES MAY APPLY FOR BULKY ITEM, (Item more than 5kgs / bigger than 500cm(L) x 500cm(W)) Some items cannot be delivered, please check product description.

Exchange Policy

We will accept for goods exchange, item that are in new condition, unused, in its original packaging, free of damages by the customer, within 30days from the receipt of the original order.
All items purchased online must be returned to our headquarter - Weststar Taman Melawati at 9171 Jalan Negara.
Refund is not accepted.

Delivery and Shipping Rate

Area	Shipping Rate for Order Below RM299	Shipping Rate for Order Above RM299
Kuala Lumpur, Putrajaya & Selangor	RM 9.90 / trip by Weststar in-house Delivery (Next Working Day Delivery for orders placed before 5pm)	Free by Weststar in-house Delivery (Next Working Day Delivery for orders placed before 5pm)
Rest of Peninsular Malaysia	RM 9.90 / carton by Transport Company (<10kgs) (4 to 5 working days)	RM 9.90 / carton by Transport Company (<10kgs) (4 to 5 working days)
Sabah & Sarawak	RM 11 / kg

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