UPDATE 16TH JULY 2021:
Weststar Taman Melawati Physical Store is now OPEN from MON-SAT 9AM-6PM, SUN 10AM-6PM
(Tel: 03-4108 8322 / 012-560 4458)

Delivery & Returns

Important Notice: EXTRA CHARGES MAY APPLY FOR BULKY ITEM, (Item more than 5kgs / bigger than 120cm. Some items cannot be delivered, please check on product description.

Exchange Policy

      • We will accept for goods exchange , item that are in new condition, unused, in its original packaging, free of damages by the customer, within 30days from the receipt of the original order.
      • All items purchased online must be returned to our headquarter - Weststar Taman Melawati at 9171 Jalan Negara (postage fee pay by customer)
      • For exchange within Klang Valley, you may ask for us to send a driver for the exchange with a fee of RM4.90 applies (regardless of whether new order is placed)
      • Refund is not accepted.

Delivery and Shipping Rate

Area Shipping Rate for Order Below RM299 Shipping Rate for Order Above RM299
Kuala Lumpur, Putrajaya & Selangor

RM 9.90 / trip by Weststar in-house Delivery (Next Working Day Delivery for orders placed before 3pm on weekdays and 1pm on Saturday)

Free by Weststar in-house Delivery (Next Working Day Delivery for orders placed before 3pm on weekdays and 1pc on Saturday)
Rest of Peninsular Malaysia

RM 9.90 / carton by Transport Company (<10kgs) (4 to 5 working days)

RM 9.90 / carton by Transport Company (<10kgs) (4 to 5 working days)
Sabah & Sarawak RM 11 / kg
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