Delivery & Returns

Important Notice: EXTRA CHARGES APPLIED FOR BULKY ITEM, (Item more than 5kgs / bigger than 500cm(L) x 500cm(W)) Some items cannot be delivered, please check product description.

Exchange Policy

      • We will accept for goods exchange, item that are in new condition, unused, in its original packaging, free of damages by the customer, within 30days from the receipt of original order.
      • All items purchased online must be returned to our headquarter - Weststar Taman Melawati at 9171 Jalan Negara.
      • Refund is not accepted.

Delivery and Shipping Rate

Area Shipping Rate for Order Below RM300 Shipping Rate for Order Above RM300
Kuala Lumpur, Putrajaya & Selangor

RM 10 / trip by Weststar in-house Delivery

Free by Weststar in-house Delivery 
Rest of Peninsular Malaysia

RM 10 / carton by Transport Company (<10kgs) 

RM 10 / caton by Transport Company (<10kgs)
Sabah & Sarawak RM 11 / kg